What is the proper action when a guest requests cilantro-free but is unsure about cilantro in sauces?

What is the proper action when a guest requests cilantro-free but is unsure about cilantro in sauces?

• A. Notify kitchen of cilantro-free request and verify cross-contact for sauces.
• B. Assume cilantro in sauces is always present.
• C. Tell guest to avoid the dish.
• D. Provide no information.

Answer: (B)

When a guest requests cilantro-free and isn’t sure whether sauces contain cilantro, you should involve the kitchen and verify there is no cilantro or cross-contact in the sauces. This means alerting the kitchen, confirming that the sauces are prepared cilantro-free, and checking that no cilantro or cilantro-containing ingredients are used on shared equipment, utensils, or surfaces that could contaminate the sauces. This approach protects the guest from unintended exposure, reduces risk, and shows you’re taking their safety seriously. Relying on assumption that cilantro is always there is unsafe, and directing the guest to avoid the dish or providing no information misses a crucial step in keeping diners informed and safe.

When a guest requests cilantro-free and isn’t sure whether sauces contain cilantro, you should involve the kitchen and verify there is no cilantro or cross-contact in the sauces. This means alerting the kitchen, confirming that the sauces are prepared cilantro-free, and checking that no cilantro or cilantro-containing ingredients are used on shared equipment, utensils, or surfaces that could contaminate the sauces. This approach protects the guest from unintended exposure, reduces risk, and shows you’re taking their safety seriously.

Relying on assumption that cilantro is always there is unsafe, and directing the guest to avoid the dish or providing no information misses a crucial step in keeping diners informed and safe.